Frequently Asked Questions
Account & Password
When you placed your first course registration via GexCon Course Registration Systems, you can create the accout during the checkout process.
When you return to GexCon Course Registration Systems, you will generally be asked for your login information at the beginning of the checkout process. Once you enter your username and password, our system will recognize you, and you will be able to view and/or correct your personal data directly, which will speed up your register process.
GexCon accepts several methods of payment to accommodate your needs.
We accept :
- Credit card payments using Visa and MasterCard
- Payments by wire transfer can take up to ten business days to process. For the registration before If you choose a payment method other than credit card, after you submit your order you will see the payment instructions in the last step.
As soon as you have completed the register process the confirmation page appears. This page shows all of your registration details, including the booking number, so you can access your confirmation online at ‘My Purchase History’. We also send you a confirmation email.
You will receive an e-mail confirmation from our customer service team immediately after placing your registration.
If you selected the credit card payment type during the order process, your registration will be confirmed immediately or within 48 hours in the case of delivery via e-mail.
If you selected a bank wire transfer payment type, you will receive detailed information with your order confirmation on how to make your payment in the final step of payment process.
Yes, it’s easy. You can cancel or change your reservation via contact : click here
Account & Password
You can change the email address you use on GexCon by going to your My Account > Email Settings, where you can make any needed adjustments in the Email Address field. After you make the change, just remember to click the Update button at the bottom of the page and you'll be all set!
You can change your password by going to your My Account > Username and Password. In order to change your password to a new password, you'll need to know your current password.
If you forgot your password and cannot log in to your account, click on this “Forgot password?” link, also found at the login page. Then submit your email to request the link to set up new password.
Note : If you do not receive mail please check in junk mail box/folder. To ensure proper delivery of our email, please set our mail to your address book, trusted sender list or company white list.